Medical Alarm Issues | Senior Safety

Is the RJ31X compatible with a hospital lifeline service?

"I am asking because my mom has lifeline but if she forgets to hang up the telephone and it is off-hook, her lifeline does not work and I am unable to contact her."

I would call the hospital lifeline technicians and see what they say.

I don't believe they will have a problem hooking you up with a system that will work with an RJ31X line seizure jack. However, even with a line seizure jack, if your mom's phone is off the hook...you won't be able to call her. Her system when pushed would still work.

This is how any medical alarm system would work when used in conjunction with an RJ31X jack.

First Alert Devices

I was recently asked if First Alert medical alarm type devices are covered by Medicaid or Medicare?

I'm sorry to say that our government, at this time, does not see that preventive care such as a medical alert device saves them money.

So the answer is some Medicaid patients can receive reimbursement, while there is no reimbursement for medical alarms under Medicare.

Medical Alert Issues with DSL,

Until recently, medical alert systems had sporadic success with the new DSL technology.

The problem was mostly that the DSL providers worked from a variety of standards that caused medical alarm systems to be inconsistent on the voice-to-voice side of the alarm signal.

Our system has now been enhanced to work with DSL.

Should you have any questions about DSL, or anything about the medical alarm industry...call the American Senior Safety Agency at (888) 473-2800...we'll help set you on the right path.