Sure size matters. The real question to ask yourself is: Which size medical alarm company is ideal? This question came to light when a lovely lady called us after reading our blogsite. She was very enthused about "Jeff Miller's" heartfelt approach, but was worried I might retire and then sell out. Then what? What makes you think a large public company such as Lifeline Systems, or ResponseUSA can do a better job than us? Or they won't sell out? We are one the largest privately held medical alert companies in the United States. We don't want to grow to 400,000 customers plus. Do you really think you can get the individual attention you need from an ADT who is owned by Tyco? Large public companies buy and sell these divisions to other companies all the time. We have limited our growth to 20,000 clients. We take great care of our clients, and it's not too large a number of clients to stay personal with them. We pay attention to detail. And we have a philosophy to do no harm. What happens if I retire? Which I have no plans to do. The great team of caring people I built each owns a piece of the business. They would run the company. It's that simple. I would never let my clients down. It's personal and I care.
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